• Question: How do I watch in Full screen

    If you want to watch the video in full screen, meaning you want the video to fill your total screen area then click the small 4 arrows at the bottom right of the video screen next to the HD logo and audio level slider.

  • Question: How do I know I am watching in Full HD

    The video frame shows a small HD logo in the botton right corner of the video window. This button must be blue to watch video streaming in full HD- High Definition. Click the HD logo to change from HD to low resolution or back to HD. You will see a noticeable improvement in video quality in HD but the internet may on occasion stop if you don’t have enough internet download bandwidth (speed) .

  • Question: HD-High Definition Viewing Problems

    If you are viewing in Full HD (HD logo shows blue) your video may stop and start. This is due to download internet speed issues and is called buffering. It can be fixed by pausing the video for a 2-3 minutes and then simply continue. If your at home with others check to see if others are downloading files at the same time. Or you could click on the HD logo and start streaming in non HD quality.

  • Question: Why does it say Secure Tec Australasia Pty Ltd in PayPal?

    Answer:The registered Business name of Elijah Media is Secure Tec Australasia Pty Ltd. You can find the company registry at Australian Security Investment Commission www.asic.gov.au.

  • Question: How easy is it to setup a PayPal account?

    Answer: It is very easy. Setting up a PayPal account is free and a very safe and useful way to make online payments.

    PayPal will refund your money if the PayPal account members does not supply the goods you purchase – ie Ebay.

    Setup and accountGo to:  https://www.paypal.com/au/webapps/mpp/home

  • Question: I dont use PayPal.

    Answer: Currently our only payment method is PayPal.